Shipping policy

  • Who ships: each product is shipped by its brand from the United States. Orders with products from more than one brand arrive in separate boxes.
  • When it ships: each product page shows its shipping time ("Ships in X to Y business days"). That is the time we promise.
  • Tracking: you get a tracking number by email as soon as each box ships.
  • Delays: if a box can't ship within the time shown, we email you before that date with a new date. You can choose to wait or cancel for a full refund.
  • Refunds after a cancel: within 7 business days.
  • Where we ship: the 50 US states. No P.O. boxes for some brands; we tell you at checkout.
  • Christmas: each product shows an "order by" date to arrive before December 25.